Privacy Policy
Last updated: January 1, 2025
1. Introduction
SwiftKhata, operated by sidtechno.com ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our POS and ERP platform.
2. Information We Collect
Account Information: When you register, we collect your name, email address, phone number, and business name. If you use Google OAuth, we receive your name and email from Google.
Business Data: This includes products, inventory, sales transactions, customer records, supplier information, and financial data you enter into the platform.
Usage Data: We collect information about how you use the Service, including pages visited, features used, and error logs. This helps us improve the platform.
Device Information: We collect browser type, operating system, and device identifiers to optimize the Service for your setup.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To process your subscription and verify payments
- To send you important service-related notifications
- To provide customer support and respond to your inquiries
- To generate aggregated, anonymized analytics to improve the platform
- To comply with legal obligations, including FBR reporting when you use the FBR integration feature
4. Data Storage and Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including firewalls, access controls, and regular security audits. The desktop application stores a local copy of your data on your device, encrypted with your account credentials.
5. Data Sharing
We do not sell, rent, or share your personal or business data with third parties for marketing purposes. We may share data only in the following circumstances:
- FBR Reporting: If you enable FBR integration, invoice data is transmitted to the Federal Board of Revenue as required by Pakistani tax law.
- Service Providers: We may use third-party services for hosting, analytics, and email delivery. These providers are contractually bound to protect your data.
- Legal Requirements: We may disclose data if required by law, court order, or government regulation.
6. Cookies
We use essential cookies required for the Service to function, including session management and authentication. We also use analytics cookies (Google Analytics) to understand how the platform is used. You can disable analytics cookies in your browser settings without affecting the core functionality of the Service.
7. Data Retention
Your data is retained for as long as your account is active. If you cancel your subscription, we retain your data for 30 days to allow for reactivation or export. After 30 days, your data is permanently deleted from our servers. You may request earlier deletion by contacting support.
8. Your Rights
You have the right to:
- Access and export all your data at any time
- Update or correct your account information
- Request deletion of your account and associated data
- Opt out of non-essential communications
9. Children's Privacy
SwiftKhata is designed for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service. The "Last updated" date at the top of this page indicates when the policy was last revised.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at info@swiftkhata.com.